701-222-8888 office@newvisionnd.com

Customer Support

Our team is dedicated to providing you with high-quality service and support for all your security needs. Whether you require assistance with your security system, access control, or fire alarm systems, we’re here to help. Get in touch with us today to see how we can assist you.

Contact Information

Phone

(701) 222-8888

Email

info@newvisionnd.com

Office

3320 Hamilton St. Unit 5, Bismarck, ND 58503

Open Office Hours

Monday to Friday, 8am – 5pm

24/7 Monitoring

Call Support at (701) 222-8888

User Guides & Manuals

Find user guides and manuals for various products and services:

Building

• DMP XT30/XT50
• DMP XR150/XR550
• DMP XTL TOUCH

March Networks

• Command Quickstart Guide [DOWNLOAD]
• How to See the LIVE View of Your Cameras
• How to Search Your Video Archive

Hanwha

• Hanwha Wisenet Knowledge Base
• Wisenet WAVE Knowledge Base

e-line- R2S

• How To Playback Events In SmartPSS
• How To Use PTZ Tour In SmartPSS

Honeywell/Lyric

• L5100 User Manual 
• L5200 User Guide 
• L5210 User Guide
• LYRIC Smart Controller User Guide

Dahua NVRs

• Product Manual: Dahua NVR – Network Video Recorder
• Product Manual: Dahua NVR – Network Video Recorder (4 & 7 Series)
• Product Manual: Dahua NVR – Network Video Recorder (60 & 724 Series)